Job Openings >> DSP Supervisor - Freedom House I
DSP Supervisor - Freedom House I
Title:DSP Supervisor - Freedom House I
Salary Range:N/A
FUNCTION:  The DSP Supervisor is responsible for assisting the Operations Manager in supervising the direct service professionals. In addition, this position will assist with the functional operations and light administrative functions of the residential program and facility.  These duties include monitoring of medication self-administration procedures, monthly quality assurance checks of maintenance, health and safety, and security of facilities assigned.  Also, the DSP Supervisor is responsible for scheduling DSP staff to insure required coverage.  Should absences or vacancies occur, the Supervisor will schedule coverage or provide coverage personally.  In the case of position vacancies, the Supervisor will screen applicants in first phase of interview process, and report outcome of these interviews to the Operations Manager.
The position requires a minimum of a high school diploma or GED.  Two years post-secondary education preferred.  Prior experience in a residential homeless program (or equivalent) and at least one year of supervisory experience is required.   Proficient oral/written skills required.  Must have computer skills. Valid driver’s license and good driving record required.  Must have ability to be CPR/First Aid certified, upon 30 days of employment.
1.   Satisfactory criminal records check.
 2.  Satisfactory sex crimes records check.
 3.  Driver’s license required.
  1. Maintain operational control of the facility in absence of management.
  2. Oversee operations at the front desk including answering the phone, monitoring the cameras, assisting with client requests, monitoring front door, client medication, telephone intakes, crisis intervention, etc.
  3. Maintain chronological written records of events that occur during the shift.
  4. Maintain client sign-in/sign-out log.
  5. Insure facility cleanliness, maintenance, and health and safety of the facility.
  6. Monitor client and visitor activities to ensure they are in compliance with Volunteers of America’s policies.
  7. Assign chores to clients weekly and monitor compliance with chores being completed/checked by DSP staff.
  8. Conduct consistent hourly walk throughs of the facility and its grounds (including daily resident unit checks).
  9. Monitor meal-times.
  10. Insure that clients and staff have enough supplies.
  11. Monitor security system.
  12. Assist with collecting urine drug screens with clients.
  13. Observe and report maintenance needs and safety hazards.
  14. Insure the facility is prepared for tours and/or events. 
  15. Insures that all shifts are adequately covered. Works with the Operations Manager to insure that all holidays are staffed appropriately.
  16. Thoroughly trains all new DSP staff and tracks all trainings that staff complete.


Medical, dental and vision benefits

Paid Time off

Life Insurance

403(b) Retirement Savings Plan

Employee Assistance Program

Suite of voluntary benefits

Volunteers of America - Mid-states helps real people facing challenges to find real and lasting solutions. Through research-driven programming, our services address family homelessness, addiction, developmental disabilities, HIV infection, and other issues facing individuals and communities.

Volunteers of America Mid-states does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status or sexual orientation.

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